I had never heard the term white habitus before Pastor/sociologist Oneya Okuwobi introduced me to the idea this past Sunday at church. I was telling her about my theory that company brands are modern-day receptionists. Like a receptionist, as Don Draper advises in Mad Men, a brand's job is to “manage people's expectations” (Weiner and Cleveland, 2008)…
Read MoreLast year I heard Don Norman lecture at the University of Cincinnati. One thing stood out more than anything else he shared. He suggested design can be research and research can be design, that the two don’t have to be separate...
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