Last year I heard Don Norman lecture at the University of Cincinnati. One thing stood out more than anything else he shared. He suggested design can be research and research can be design, that the two don’t have to be separate...
Read MoreI intended to write a post dedicated to how much I cringe when designers use the “E” word (empathy) and argue that what we designers really need is humility. Then I was humbled and rethought my approach. Instead, I’ll talk about what I learned from being humbled.
Read MoreWhat are we learning this week?
Read MoreWhat did we learn this week?
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